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Privacy Policy

HitMate – Privacy Policy

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Last updated: 30 January 2026

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HitMate respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

a) Information You Provide

  • Name, email address
     

  • Profile details (location, playing preferences, photos)
     

  • Messages and interactions within the App
     

b) Automatically Collected Information

  • Device information
     

  • App usage data
     

  • Crash logs and diagnostics
     

 

2. How We Use Your Information

We use your data to:

  • Provide and improve the App
     

  • Enable player matching and communication
     

  • Maintain security and prevent abuse
     

  • Analyze app performance and crashes
     

 

3. Firebase & Third-Party Services

HitMate uses Google Firebase, including:

  • Firebase Authentication
     

  • Firestore Database
     

  • Firebase Analytics
     

  • Firebase Crashlytics
     

  • Firebase Cloud Functions
     

These services process data in accordance with Google’s Privacy Policy.

 

4. Data Sharing

We do not sell your personal data.

We may share data:

  • With service providers (e.g., Firebase)
     

  • When required by law
     

  • To protect users, safety, or legal rights
     

 

5. Data Storage & Security

Your data is stored securely using industry-standard safeguards.
However, no system is 100% secure.

 

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
     

  • Request correction or deletion
     

  • Withdraw consent
     

You can request this by contacting us.

 

7. Account Deletion

You may delete your account at any time through the App (where available) or by contacting support.

Some data may be retained if required by law or for legitimate business purposes.

 

8. Children’s Privacy

HitMate is not intended for children under 13.
We do not knowingly collect data from children.

 

9. International Use

Your data may be processed on servers located outside your country, including Australia and the United States.

 

10. Changes to This Policy

We may update this Privacy Policy. Continued use means acceptance of the updated version.

 

11. Contact

📧 hello@hitmate.app

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